Sat
Aug 22 2026
06:39 am

Knox News visited multiple food vendors at the South Knoxville destination (Kern's Food Hall) Aug. 19 and found additional fees varied by business, ranging from 4% to 10%, while some charged none at all.

Kern's manager Grant Belback told Knox News "said he saw the Reddit post and understands that "nobody likes paying higher prices." But South Knoxville is "growing fast," he said, and "as we grow, costs grow too."

Dustin "Cochran has added a 4% service fee on all transactions at his four businesses inside Kern's: Disco Chicken and Donuts, Myrtle's Bakehouse, T. Ralph's Burgers & Fries and Wokxville. The same fee is applied to transactions at his Richy Kreme Donuts business on Northshore Drive and in Maryville."

Irvey's Ice Cream is doing the same thing, adding a 10% "experience fee. "

...customers who prefer not to pay the fee at [at Irvey's Ice Cream] and Cochran's businesses can ask to have it removed."

Just do it.

Oh, do Downtown and/or West Knox food services charge an "experience fee"?

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